PRIVACY AND COOKIE POLICY

Effective Date: July 30, 2026

At Lux Cheveux, we value your privacy and are committed to protecting your personal information. This Privacy & Cookie Policy explains how Lux Cheveux ("we," "our," or "us") collects, uses, stores, and protects the information you provide when you visit or make a purchase from www.luxcheveux.com.

By using our website, you agree to the collection and use of your information in accordance with this Privacy & Cookie Policy.

We may update this policy from time to time by posting the revised version on this page. We encourage you to review this policy periodically to stay informed of any changes.

Information We Collect

We may collect the following types of information:

• Name
• Email address
• Telephone number
• Billing and shipping addresses
• Payment information (processed securely through our payment providers)
• Order history
• Demographic information, such as ZIP/postal code and shopping preferences
• Device information, browser type, IP address, and website usage data
• Any additional information you voluntarily provide when contacting us or completing forms on our website

How We Use Your Information

We collect your information to provide you with the best possible shopping experience.

Your information may be used to:

• Process and fulfill your orders
• Provide customer service and respond to inquiries
• Verify transactions and help prevent fraud
• Improve our products, services, and website
• Personalize your shopping experience
• Send order confirmations, shipping updates, and customer service communications
• Send promotional emails, special offers, and marketing communications (you may unsubscribe at any time)
• Conduct research and analyze customer trends to improve our business

Payment Security

We take the security of your personal information seriously.

Our website uses industry-standard Secure Sockets Layer (SSL) encryption technology to protect your personal information during transmission.

Payment information is processed securely through trusted third-party payment providers. Lux Cheveux does not store your complete credit or debit card information on our servers.

Cookies

Cookies are small text files stored on your device that help improve your browsing experience.

We use cookies to:

• Remember your preferences
• Keep items in your shopping cart
• Analyze website traffic
• Improve website functionality
• Enhance your overall shopping experience
• Measure the effectiveness of advertising and marketing campaigns

You may disable cookies through your browser settings at any time. However, doing so may affect certain features and functionality of our website.

Sharing Your Information

Lux Cheveux values your privacy.

We do not sell, rent, or trade your personal information to third parties.

We may share your information only when necessary with trusted third-party service providers, including:

• Payment processors
• Shipping carriers
• Email marketing providers
• Fraud prevention services
• Website hosting and analytics providers

These providers receive only the information necessary to perform services on our behalf and are expected to safeguard your information.

We may also disclose your information when required by law or when necessary to protect our legal rights.

Third-Party Websites

Our website may contain links to third-party websites for your convenience.

Once you leave our website, Lux Cheveux is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of any websites you visit.

Your Choices

You may choose to:

• Opt out of receiving promotional emails by clicking the "Unsubscribe" link included in our emails.
• Update or correct your personal information by contacting us.
• Request that we delete your personal information, subject to applicable legal and business requirements.

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

While we strive to protect your information, no method of transmitting data over the internet or storing electronic information is completely secure. Therefore, we cannot guarantee absolute security.

Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child, we will promptly delete that information.

Changes to This Policy

Lux Cheveux reserves the right to update or modify this Privacy & Cookie Policy at any time.

Any changes will become effective immediately upon posting the revised policy on this page.

Contact Us

If you have any questions regarding this Privacy & Cookie Policy or would like to request access to, update, or delete your personal information, please contact us:

Lux Cheveux

Website: https://luxcheveux.com/pages/contact

Email: luxcheveinc@gmail.com